#_firecom
cinder grail
sharp wadi
👋 happy to help and no need for compensation, please read our #📖rules of conduct
would you mind sharing the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request
vast sigil
would you mind sharing the request ID? https://support.stripe.com/questions/find...
req_qI968rvoAiWGrM
you sir are a legend
swinging from vine to vine for a solution 😉
sharp wadi
the error for that request ID is coming from the fact that the payment_method_data.ideal.bank is empty
vast sigil
here at your full disposal if you need me
vast sigil
the error for that request ID is coming from the fact that the `payment_method_d...
what would be a solution for this?
\
as you can see it happens a lot
my customers are trying to pay for their order; however are not able to
sharp wadi
are you following this https://stripe.com/docs/payments/ideal/accept-a-payment?platform=web&ui=element#web-submit-payment ?
vast sigil
I'm using Checkify.pro
it's an optimized checkout page
POST /v1/payment_intents/pi_3OFCHTL0UywD04IA010p4DX6/confirm
Status
400 ERR
ID
req_g6eOxG3MfgSXIV
Time
11/22/23, 9:59:54 AM
IP address
86.93.254.227
API version
2022-11-15
Source
Mozilla/5.0 (Linux; Android 13; M2012K11AG Build/TKQ1.220829.002; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/119.0.6045.150 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/441.1.0.39.109;]
Idempotency
Key — 91fc27d6-891a-4f29-9e95-65f45560cf4d
Origin
https://js.stripe.com/
url_invalid - return_url
Invalid URL: Non-ASCII characters in URLs must be percent-encoded in order for the URL to be valid.
happened 20 times already
POST /v1/payment_intents/pi_3OFCJsL0UywD04IA0zS9zXLO/confirm
Status
400 ERR
ID
req_qI968rvoAiWGrM
Time
11/22/23, 10:03:19 AM
IP address
86.89.29.9
API version
2022-11-15
Source
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36
Idempotency
Key — 22d2c209-9bee-47ee-b2f7-f26eedec44e1
Origin
https://js.stripe.com/
parameter_invalid_empty - payment_method_data[ideal][bank]
You passed an empty string for 'payment_method_data[ideal][bank]'. We assume empty values are an attempt to unset a parameter; however 'payment_method_data[ideal][bank]' cannot be unset. You should remove 'payment_method_data[ideal][bank]' from your request or supply a non-empty value.
this one happened once
sharp wadi
oh I see now, this is a different error fromt he one you shared earlier
vast sigil
apologies!
My stripe is filled with errors atm 😉
luckily life is good
so no complaints
vast sigil
aaah
the utm campaign from fb?
how could I turn those off?
is it Google Tag Manager or Facebook Pixel utm's?
sharp wadi
I have no ID
vast sigil
this is my UTM snippet
https://qwuirksilliio.com?utm_source=facebook&utm_medium=paid&utm_campaign={{campaign.name}}&utm_term={{adset.name}}&utm_content={{ad.name}}&campaignid={{campaign.id}}&adsetid={{adset.id}}&adid={{ad.id}}
should I delete that one?
sharp wadi
this is not really up to me to decide
you just need to figure out how your utm campaigns work
vast sigil
but if I would delete the UTM, I would not have any more issues?
sharp wadi
I think what you can do is take the URL and encode the URI components
vast sigil
what I did was
is start a new FB campaign without the UTM
see how that will work
it'll be A/B testing from now
so thank you so much for your feedback
POST /v1/payment_intents/pi_3OFCJsL0UywD04IA0zS9zXLO/confirm
Status
400 ERR
ID
req_qI968rvoAiWGrM
Time
11/22/23, 10:03:19 AM
IP address
86.89.29.9
API version
2022-11-15
Source
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36
Idempotency
Key — 22d2c209-9bee-47ee-b2f7-f26eedec44e1
And how about this problem?
sharp wadi
that's again the idea.bank that is empty
sharp wadi
I'm not sure