#betacarrotene

1 messages · Page 1 of 1 (latest)

mild skiffBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

hot kiln
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Hi, did you encounter an error when you use pending update with send_invoice collection method? If yes could you provide the request id? req_xxx

kindred dome
hot kiln
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Okie I see, sorry let you wait, and yes pending updates is not possible with send_invoice. If you already have send_invoice then any changes won't be attempted immediately, so you don't need pending updates IMO. What is that exactly do you want to achieve?

kindred dome
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We want customers to pay for all changes before they are applied in Stripe. I noticed that without using pending_updates, changes are applied to the subscription even without payment, even if the invoice is voided.

hot kiln
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Can you give some example Id on what you observed?

kindred dome
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can you view that?

hot kiln
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Looking

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Yes I see it generates an Invoice immediately because of proration_behavior: "always_invoice"

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How do you want it to behave here instead? not changing until the new Invoice is paid?

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That's not how our Subscription works really. You may consider charge your customer separately, then apply Subscription change and give them a coupon back on what you have charged, to achieve what you desire

mild skiffBOT