#TomJimJack
1 messages · Page 1 of 1 (latest)
Hi there 👋 amount in our API represents the smallest unit of the currency being used. So when you pass an amount of 40, that's 0.40€ rather than 40€, which is below our minimum charge amount and why you're encountering an error. I believe you want to set your amount to 4000 instead, but let me know if that doesn't work.
I put an amount of 40.00€
That's not what we received
amount is also an integer, you can't pass floats or decimals to it.
ok so how can I settle 40€ ?
You set the amount you're passing us to 4000
Whan I put 4000, then the bill is 4000€
Alright, I'm going to need substantially more information about what you're trying to do and how you're doing it.
First things first, if you're still testing your flow, it's likely better to be doing that testing in testmode rather than livemode.
How are you integrating with Stripe, are you using our APIs/SDKs? Can you share the ID of the request you made that where you set amount to 4000?
I don't recognize that UI that you showed, is that something you built?
Thanks for your help and sorry in advance for my english !! I am in testmode. I am using "armember" wordpress plugin to initiate recurrent payment.
The request you shared previously was from livemode, so if you believe you're operating in testmode I would recommend double checking that.
where can I find the id of my request N
Testmode isn't controlled by the toggle you see in the Stripe dashboard, it's controlled by the secret key that is used to authenticate against our API.
This walks through how to find request IDs:
https://support.stripe.com/questions/finding-the-id-for-an-api-request
but, since you're using a third-party plugin, I won't be able to offer much guidance. We provide developers with support who are working with our APIs/SDKs directly. We're not familiar with third-party integrations, and don't how to set up or troubleshoot those integrations. I would recommend reaching out to the support team for the plugin you're using for guidance on how to properly set it up.
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