#TomJimJack

1 messages · Page 1 of 1 (latest)

thorn elbowBOT
raw fjord
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Hi there 👋 amount in our API represents the smallest unit of the currency being used. So when you pass an amount of 40, that's 0.40€ rather than 40€, which is below our minimum charge amount and why you're encountering an error. I believe you want to set your amount to 4000 instead, but let me know if that doesn't work.

steel mulch
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I put an amount of 40.00€

raw fjord
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That's not what we received

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amount is also an integer, you can't pass floats or decimals to it.

steel mulch
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ok so how can I settle 40€ ?

raw fjord
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You set the amount you're passing us to 4000

steel mulch
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Whan I put 4000, then the bill is 4000€

raw fjord
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Alright, I'm going to need substantially more information about what you're trying to do and how you're doing it.

First things first, if you're still testing your flow, it's likely better to be doing that testing in testmode rather than livemode.

How are you integrating with Stripe, are you using our APIs/SDKs? Can you share the ID of the request you made that where you set amount to 4000?

I don't recognize that UI that you showed, is that something you built?

steel mulch
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Thanks for your help and sorry in advance for my english !! I am in testmode. I am using "armember" wordpress plugin to initiate recurrent payment.

raw fjord
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The request you shared previously was from livemode, so if you believe you're operating in testmode I would recommend double checking that.

steel mulch
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where can I find the id of my request N

raw fjord
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Testmode isn't controlled by the toggle you see in the Stripe dashboard, it's controlled by the secret key that is used to authenticate against our API.

steel mulch
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ok I chek

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check

raw fjord
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This walks through how to find request IDs:
https://support.stripe.com/questions/finding-the-id-for-an-api-request

but, since you're using a third-party plugin, I won't be able to offer much guidance. We provide developers with support who are working with our APIs/SDKs directly. We're not familiar with third-party integrations, and don't how to set up or troubleshoot those integrations. I would recommend reaching out to the support team for the plugin you're using for guidance on how to properly set it up.