#wolfborg.

1 messages · Page 1 of 1 (latest)

trim owlBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

glacial grotto
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👋 happy to help

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my colleague already asked you to chat with our support team over at https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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they are better equipped to answer these types of questions

last mauve
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hey, I did contact support, that's when I found out about the wrong routing number used.
I am talking to them about it, but they seem confused about ACH payments with manual verification, so I thought I'd ask here, since its more of a integration question

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basically I wanted to know when we choose manual verification option with ach payments (when using stripe payment elements ui) we are asked to enter the bank account number and routing number, at this stage is there any config/api that can force validation of the routing number entered?

gilded birch
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AFAIK that's why you'd generally want to always use the 'instant verification' flow — Financial Connections , with the bank login OAuth popup and so on, since then it all just works and is verified. Microdeposits and manual entry are a bit harder to use and validate because of reasons like this and really should just be the fallback. I don't think there's a specific way to validate the routing number no.