depaulo_30214 | Stripe Developers | Page 1

oak mauveBOT Nov 20, 2023, 9:58 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

depaulo_30214, 6 days ago, 7 messages

hushed wadi Nov 20, 2023, 9:59 PM

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Hello! what kind of "wrong choices" are were referring to? Wrong country? Wrong address? Any additional details you can give would help

modern egret Nov 20, 2023, 10:02 PM

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wrong company type for example

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ie sole trader vs ltd company

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its strange. the edit screen at the end does not let you go and edit this

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clicking on the top edit icon takes you to

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hushed wadi Nov 20, 2023, 10:12 PM

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Yeah unfortunately I think there isn't an easy way around this - for express accounts we don't let you change the legal entity type once set because it has as huge affect on the set of information we collect

modern egret Nov 20, 2023, 10:12 PM

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perhaps the work around is to give them the opportunity to create a new account. There are other scenarios I cannot see supported, such as their bank details change or their address changes

hushed wadi Nov 20, 2023, 10:15 PM

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Yeah creating a new account is one option - another option would be to prefill that information when you create the Account if you know it ahead of time

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Bank details should definitely be something they're able to change though

#depaulo_30214