#celsian-sub-bca
1 messages · Page 1 of 1 (latest)
Hi 👋
Can you describe the situation in which you want to allow your users to update their billing cycle anchors?
We give users the option to change their payment method. If they change their payment method to ACH or something like that, they may want to schedule their subscription to renew the day after they expect to get funding.
As the error message, and our docs https://stripe.com/docs/billing/subscriptions/billing-cycle#changing point out, you can only reset the billing cycle anchor to now when updating a Subscription.
You could use the second approach listed where you add a trial period. https://stripe.com/docs/billing/subscriptions/billing-cycle#add-a-trial-to-change-the-billing-cycle
This would result in a $0 invoice to the customer for the initial change (which might require some explanation) but it would allow your customers the ability to reset the billing cycle anchor to a date in the future.
Perfect, thank you