#ge_orgejoseph27

1 messages · Page 1 of 1 (latest)

oak relicBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

dusky tendon
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Hello, I am sorry but I don't understand your question

fast verge
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Can you check the screenshot I shared

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In that when subscription is created which 10usd - stripe is taking 0.74 as fees

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But when we refund the amount, 10 usd itself is given to customer. Why we are reducing the transaction charge

dusky tendon
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Ah, that is expected behavior unfortunately. Stripe doesn't get the fees that we were charged back from the bank so we don't refund the fee to you

fast verge
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How can I take the fee when I refund because we are doing the test

dusky tendon
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Not sure what you mean. Can you explain what "take the fee" means here?

fast verge
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The stripe charge of 0.75

dusky tendon
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What do you want to do when you say "How can I take the fee when I refund"?