gopi_67606 | Stripe Developers | Page 1

silent canopyBOT Nov 20, 2023, 10:19 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

gopi_67606, 4 hours ago, 3 messages
gopi_67606, 3 days ago, 3 messages
gopi_67606, 4 days ago, 3 messages
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gusty ridge Nov 20, 2023, 10:19 AM

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Hi there!

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How can I help?

jovial jackal Nov 20, 2023, 10:19 AM

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I have one question

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The above one is the settings in the live mode the same will appilicable in test mode when I am trying with test cards?

gusty ridge Nov 20, 2023, 10:21 AM

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For questions about the dashboard, you should ask Stripe support: https://support.stripe.com/contact

jovial jackal Nov 20, 2023, 10:23 AM

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And also Can you please suggest me how to implement the auto subscription which are going to work in the other countries & also how to use web hooks?

gusty ridge Nov 20, 2023, 10:24 AM

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I recommnd reading this guide on how to create Subscriptions: https://stripe.com/docs/billing/subscriptions/build-subscriptions
And for webooks: https://stripe.com/docs/webhooks

jovial jackal Nov 20, 2023, 10:27 AM

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I have used the same document but the next invoice is getting past due can I know the reason?

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For 3d card authentication

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What I need to do?

gusty ridge Nov 20, 2023, 10:29 AM

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Can you share the Subscription ID (sub_xxx)?

jovial jackal Nov 20, 2023, 10:30 AM

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sub_1OCw3gD6fLV2vwHg7QP9geLK

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For the normal test cards invoice is getting successful

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I want to know the reason & how I need to acheive the correct working copy with 3d secure authentication cards also

gusty ridge Nov 20, 2023, 10:37 AM

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The Subscription is past due because was one the invoice requires 3DS: https://dashboard.stripe.com/test/invoices/in_1ODIYRD6fLV2vwHgn4yCfOOf

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The simplest way to avoid this in test mode is to use a test card that doesn't require 3DS.

jovial jackal Nov 20, 2023, 10:38 AM

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This subscription will got success in the real 3d secure cards in live mode ?

gusty ridge Nov 20, 2023, 10:41 AM

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In live mode the bank may or may not require 3DS. It's completely up to the bank, not Stripe.
So you need to handle the case where 3DS is requested. The settings in the dashboard you shared at the beginning will help with this.

jovial jackal Nov 20, 2023, 10:43 AM

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I have enabled the settings like the customer is required an email when if the action is required from the customer because of the 3d secure authentication cards

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That will work right?

gusty ridge Nov 20, 2023, 10:45 AM

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Yes, but note we don't send emails in test mode.

#gopi_67606