hellodoc5514 | Stripe Developers | Page 1

oblique karmaBOT Nov 17, 2023, 7:56 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

hellodoc-paymentelement-error, 20 hours ago, 12 messages

rare hazel Nov 17, 2023, 7:57 PM

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We don't re-open threads

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Please see the above and provide a summary for what you need help with

weary stag Nov 17, 2023, 7:58 PM

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yes, i still has issues for the above thread. so far i see the error happens in regular chrome but doesn't happen in incognito window.

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do you still want me to deploy and you can help debug ?

rare hazel Nov 17, 2023, 7:59 PM

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See the above message

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Please provide a summary for what you need help with

weary stag Nov 17, 2023, 8:00 PM

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ok, the problem is that when i try to fill stripe bank account information and after adding the "Test Institution" I see the error as in the screenshot.

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yesterday a moderator tried to help me but i was away for something else

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still this issue happens to me for the payment UI

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the error happens without any submit of payment, it just happens when Test Institution of Bank Account is Added to the Payment UI

rare hazel Nov 17, 2023, 8:05 PM

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I see. What do you mean by this: it just happens when Test Institution of Bank Account is Added to the Payment UI. What action specifically triggers the error? When you click the test institution button?

weary stag Nov 17, 2023, 8:06 PM

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yes, let me upload a screenshot of my video

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wait a sec

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please take a look

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the payment UI is inside a div and inside a Element stripe tag. and card UI works totally fine without error.

rare hazel Nov 17, 2023, 8:10 PM

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I don't see that No checking or savings account linked error from your first screenshot

weary stag Nov 17, 2023, 8:12 PM

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not sure i understand what you meant but the error says: frame-ancestry-handler.js:156 Uncaught TypeError: Cannot read properties of null (reading 'parent')
at FrameAncestryHandler._onWindowMessage (frame-ancestry-handler.js:156:41)
_onWindowMessage @ frame-ancestry-handler.js:156
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i dont see how does that related to checking or saving acount type

rare hazel Nov 17, 2023, 8:13 PM

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The error that's in your first screenshot...

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I thought that's the error you were talking about

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No matter

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Can you deploy this to a test site so we can reproduce

weary stag Nov 17, 2023, 8:13 PM

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oh. no that one

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sure. let me do it .

#hellodoc5514