#igor.ramazanov
tacit wharf
maiden yarrow
Confusion with https://support.stripe.com/questions/contact-stripe-support:
A request to support call created, Stripe failed to initiate the call (likely due to problems on my side), can not initiate a new support request nor update the existing one.
The old one is always there and uncalleable.
Hi, let me help you with this.
Are you using Customer Portal?
pastel tree
This one?
maiden yarrow
We forward user to Stripe to update the payment method.
How do you do this?
pastel tree
@maiden yarrow By sending the request to the
https://api.stripe.com/v1/checkout/sessions providing HTTP query parameters:
- success_url
- cancel_url
- payment_method_types[0] = card
- payment_method_types[1] = paypal
- customer = <Stripe customer ID>
- mode = setup
- ... some custom metadata fields for ourselves ...
Don't know the flow on the frontend side, unfortunately, is it needed?
maiden yarrow
Could you please share an example Checkout URL?
pastel tree
@maiden yarrow Do you mean a link to our product page?
Not sure if that's what you've meant, but here you go: https://checkout.stripe.com/c/pay/cs_test_a1AYSlATsfh0G3Sen1BAnrRkhQKI40GTp7KrqFLR5F1LAR2yPl9uloGCet#fidkdWxOYHwnPyd1blpxYHZxWmZfMVFSQkh9c09iTW1ocGZDMEo0UUgyczU1UmlOa19xR3InKSdobGF2Jz9%2BJ2JwbGEnPydLRCcpJ2hwbGEnPydjPTUwNz1kPShjZjI2KDFhMmEoPGFkNig2MmAxNjE3NWQxNWE8ZzQ9PDwnKSd2bGEnPydLRCd4KSdnYHFkdic%2FXlgpJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ3dgY2B3d2B3SndsYmxrJz8nbXFxdXY%2FKipoZGJsa2B1d2orcXNqaWwrZmpoJ3gl
It's a Stripe Test environment
maiden yarrow
That's expected. We show Link by default, if you don't want to display it you can disable it in your Dashboard Settings.
pastel tree
@maiden yarrow Sorry, but I do not understand how it is related to not being able to pick PayPal if a user logs in in the checkout page.
maiden yarrow
You are able to pick PayPal, you just need to dismiss the Link prompt.
pastel tree
Aha, I see, thank you, that is what I needed to hear, thank you very much!
maiden yarrow
Happy to help.