#rodan28

1 messages · Page 1 of 1 (latest)

hardy geodeBOT
near apex
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Hi there!

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Can you share an example Subscription ID (sub_xxx) with this issue?

rotund plover
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here? or on priv?

near apex
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Yes here

rotund plover
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sub_1NmMrUB6p3Ein0hXC4iGY2EF

near apex
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Thanks! Give me a few minutes to look into this.

rotund plover
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so this subscription has 3 invoices, two with 0 euros,
last one has 51,60 - coupon 20 euros
and the upcoming invoice also has coupon 😐 - 20 euros

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ok, thanks, I have time

near apex
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So make sure to only add the coupon once if you want to only apply once

rotund plover
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give me second, I wll check something

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ok, you are right, in test clock when I added manually coupon everything is ok,
but this is for us problem, because when users knows coupon id he can add coupon in next months

stable mural
rotund plover
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is any difference between coupons and promotions code?

stable mural
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Yes, Coupons define the behaviour of the discount, Promotion Codes are used to redeem the discount.