#vzhuh007
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Can you share the request ID (req_xxx) of the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Thanks for sharing. Since the subscription is still in the first phase of the subscription schedule, the subscription schedule isn't released yet. Subscription schedule will only be released after the first phase end.
There are two possible ways to do it:
- Release the existing subscription schedule sub_sched_1Nrbz5Jaf89hC41IuMeUag3c and set
cancel_at_period_endon the subscription - Set the
end_behaviorof the subscription schedule tocancelthat the underlying subscription will be canceled after the phases are done: https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-end_behavior
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Got it, gonna try. Thank you!
No problem! Happy to help 😄