tymm | Stripe Developers | Page 1

subtle gyroBOT Nov 17, 2023, 7:11 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

tymm, 2 hours ago, 26 messages
tymm, 4 hours ago, 14 messages
tymm, 2 days ago, 5 messages

coral comet Nov 17, 2023, 7:12 AM

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To replace an exiting subscription item, you may refer to the guide here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#changing

Upgrade and downgrade subscriptions

Learn how to upgrade and downgrade subscriptions by changing the price.

fading raft Nov 17, 2023, 7:14 AM

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coral comet To replace an exiting subscription item, you may refer to the guide here: https:...

well this is using the SubscriptionItemUpdate api

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it is what i was using, this is the snippet
i do this

subscription.update(
                SubscriptionUpdateParams.builder()
                        .setCollectionMethod(SubscriptionUpdateParams.CollectionMethod.SEND_INVOICE)
                        .setDaysUntilDue(1L)
                        .setMetadata(meta)
                        .setCoupon(couponCode == null ? "" : couponCode)
                        .build()
        );

then this

toUpdateItem.update(
    SubscriptionItemUpdateParams.builder()
        .setPrice(newPrice.getId())
        .setProrationBehavior(SubscriptionItemUpdateParams.ProrationBehavior.ALWAYS_INVOICE)
        .setProrationDate(prorationDate)
        .setPaymentBehavior(SubscriptionItemUpdateParams.PaymentBehavior.PENDING_IF_INCOMPLETE)
        .build()
);

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however it is not letting me to set pending_if_incomplete if the subscription collection method is send_invoice

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i kinda needed this 2 flags to work together because i want

to be able to finalize the invoice of a subscription update manually
the update call to not change the existing subscription if the customer did not complete the payment

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your colleague said i should try to use invoiceitem to do that instead so i tried and am kinda lost here

coral comet Nov 17, 2023, 7:28 AM

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pending_if_incomplete is not supported with collection method as send_invoice. This is the known limitation: https://stripe.com/docs/billing/subscriptions/pending-updates

If you wish to use pending_if_complete, it's only possible on collection method in charge_automatically

Pending updates

Learn how to handle payment failures when updating subscriptions.

fading raft Nov 17, 2023, 7:42 AM

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right now what im experiencing is that if i omit setting send_invoice and only set pending_if_incomplete im getting a invoice.payment_failed callback immediately, followed by invoice.payment_action_required after updating a subscriptionitem.

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this is when the customer card has 3DS enabled. i am using invoice.payment_failed to check for 3DS next_action for the url. it will mess up the flow if the callback is being called prematurely

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so the full story is that for example a customer with a 3DS enabled card has an existing subscription with item A priced at 100, then he wants to upgrade to item B priced at 200.
and it seems like with charge_automatically stripe is attempting to charge customer's card immediately after the subscriptionitemupdate api call which leads to invoice.payment_failed being callbacked.
so what im trying to do is manually finalizing the invoice, get the payment intent from the invoice and then pay.

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if the flags are not possible to be used together, what do u suggest me do to achieve what i want?

#tymm