#ronho
dense brambleBOT
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- ronho, 18 hours ago, 57 messages
winged ore
so the flow is like
- customer chooses product
- customer enters biling info/zip
- direct to confirmation page with 'automatic tax' calculation displayed on page
- customer hits confirm
- server finalizes invoice, and then we get 'customer_tax_location_invalid'
we can't finalize earlier because we would be able to give the customer an opportunity to change billing up until the point they hit "confirm"
storm magnet
Hi 👋
When you say billing info, you just mean payment method info? Are you collecting a biiling address?
winged ore
this is what we're collecting
storm magnet
Ack. Yeah we don't know the zipcode doesn't match until we communicate with the issuing bank
winged ore
so that happens during finalization only?
storm magnet
If you are only accepting payment in the US, the Postal Service has an API to validate zipcodes. You could listen to the change event and use the zipcode provided to check
It happens when we attempt to authorize the payment with the bank
winged ore
It happens when we attempt to authorize the payment with the bank
which is only during finalization?
storm magnet
Finalization is the freezing of the invoice. We don't authorize the payment until you attempt to pay the invoice
winged ore
If you are only accepting payment in the US, the Postal Service has an API to va...
this would happen on the client?
storm magnet
Yes that would be client-side
winged ore
Finalization is the freezing of the invoice. We don't authorize the payment unt...
hmm so how come the error triggers when i try to finalize ? it errors out on this call:
final_invoice = stripe.Invoice.finalize_invoice(
recent_invoice.id,
auto_advance=False,
expand=['payment_intent'],
)
except stripe.error.InvalidRequestError as e:
if e.code == STRIPE_CONSTANTS.CUSTOMER_TAX_LOCATION_INVALID:
return Response("CUSTOMER_TAX_LOCATION_INVALID", status=status.HTTP_400_BAD_REQUEST)
(my code that catches the tax error)
storm magnet
Can you share an API request ID that returns this error?? It will start with req_
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
dense brambleBOT
storm magnet
Ah yes I was focused on validation in terms of validating data for the payments. In this case we attempted to calculate taxes and couldn't use the zipcode provided.
We don't have a mechanism to force this on the client as far as I know. Even the Address Element https://stripe.com/docs/elements/address-element will still accept 11111 as a postal code.
winged ore
yeah i think we wanted to move the check earlier because right now the error only shows up after the user presses "confirm payment"
at which point behind the scenes, i am finalizing the invoice and then getting the error
but no way around this check until we finalize is what i am understanding?
still night
Stepping in for my teammate here!
At what point are you creating the invoice? One way you could handle this is to collect customer address details then use the retrieve an upcoming invoice endpoint to inspect the value of automatic_tax[status]. If the value is requires_location_inputs , you know you need more details from the customer before you can finalize an invoice that uses automatic tax
winged ore
for a single purchase, i am creating it earlier in the flow, as we need the invoice id and things earlier
but for a subscription i have been using the upcoming invoice to preview
so for single purchase, theres no way to really preview it ... i have to generate a invoice
still night
You'll need a step in between collecting addresses and finalizing the invoice, I think
winged ore
if we look at req_cu4bLJYdcriTBu, its the req right before i try to finalize
but the 'status' says 'complete'
still night
You could collect an address then look at a customer's tax[automatic_tax]. If the value is supported or not_collecting, invoice finalization shouldn't fail
winged ore
its on the customer object?
still night
Yep!
still night
This might help as well: https://stripe.com/docs/tax/customer-locations#handling-errors