#Bentley-topups-debits
polar yoke
If both you and your connected accounts are US based, you can use account debits https://stripe.com/docs/connect/account-debits
Otherwise it is usually a matter of creating Customer objects and creating PaymentMethods for each connected account on your platform account and then just charging them like normal customers as need be
Another solution I have heard of is witholding funds from future payments on the accounts until it is paid back
reef venture
I believe my PM looked at those and came to the conclusion that the associated fees are a bit high. The solution we've come to so far is to create a Customer record that represents the entity behind the CA, an associated ACH payment method, and then charge them. This would replace our current pattern which is to withold funds.
Lol, yes, what you said.
We're currently witholding funds, but their accountants are not too pleased with that pattern. They have to then go into each payout and investige why it is less than expected.
polar yoke
Gotcha, glad you have some solutions. I apologize, did I miss your main question, was it something about how to charge those Customers? Or something else that I missed entirely?
reef venture
We're just wondering if we could use the top-ups pattern instead.
From reading the documentation it sounds like the source of the funds is expected to be a bank account associated with the primary which is us. We were hoping that we could top up from the CAs bank account instead.
polar yoke
Ah gotcha, as far as I know, top ups can only be done for your platform account but I will double check
reef venture
Thank you!
polar yoke
Apologies for the delay, unfortunately it looks like you can't make top ups for connected accounts. So the two solutions you've worked with would be the best ones to use for now
grim flameBOT