#brianpawpartner
crystal creek
lilac igloo
What do you mean by sometimes? It intermittently works?
lyric epoch
Yeah most of the time I believe it works - we've only had a few reports of this
the problem is that this API error is in response to a terminal reader API call so we don't "see it" on our backend
lilac igloo
Hm can you share a request id or payment intent id where this works and also one where this failed?
lyric epoch
Is it OK for me to post URLs in this chat?
Not sure if this is private or not
I'm guessing this is
lyric epoch
OK so I'm looking through event logs
here's a terminal checkout using debit that was successful
req_zTByqhdjxYnhXc
And here is a failed one
req_LqlYGG2Kt2EBZt
You look super busy this morning - I"m not in a hurry if you have other higher priority chats you need to take care of
I'm just working so will check in here as I'm working
lilac igloo
Appreciate it
So the issue is saving a terminal card for off session use is only supported in the US
The failed one is in canada
Getting docs... One sec
lyric epoch
oh crap lol
lilac igloo
No problem