venkateshjsoft | Stripe Developers | Page 1

spring fableBOT Nov 16, 2023, 2:22 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

venkateshjsoft, 16 hours ago, 5 messages
venkateshjsoft, 23 hours ago, 7 messages

next zenith Nov 16, 2023, 2:22 PM

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Hello

rocky bramble Nov 16, 2023, 2:22 PM

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Hello

next zenith Nov 16, 2023, 2:22 PM

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I can help with technical questions here

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But pose your question and I'll help if I can

rocky bramble Nov 16, 2023, 2:23 PM

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a payment is blocked by stripe and support team asked us to disable the rule via the Dashboard and run the charge again. But im not able to find this option

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need some help

next zenith Nov 16, 2023, 2:24 PM

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Hmm yeah you really should work with our Support team on that as we don't know much about Dashboard functionality here. We focus on that API.

That said, you likely want to look at https://dashboard.stripe.com/settings/radar/rules in your Dashboard, as that is where your Radar rules are set.

#venkateshjsoft