#charlie_fanbase

1 messages · Page 1 of 1 (latest)

main summitBOT
weary bane
frail kettle
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Ok thanks. I have the event ID, is it ok to share here?

weary bane
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Sure!

frail kettle
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great event id is evt_1O2f3iRhovfUSFWPZJp4ZaU0

weary bane
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Ok looks like we sent this event twice, but one attempt failed (according to our records). We got a 500 response from the endpoint. Is that likely your integration rejecting it as it had already been processed?

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But yeah as per the documentation, this can occasionally happen and your endpoints just need to be able to handle it

frail kettle
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Yes it was a concurrency issue due to the webhooks being so close

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ok cool, was there a reason for it? just wondering as it's quite a big re-work for us to undertake, and this is the first time in 3 years we have had the issue

main summitBOT
undone sapphire
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no reason, we send millions of webhooks a day and occasionally there will be blips