#__rob1986__

1 messages · Page 1 of 1 (latest)

zenith falconBOT
crude sail
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Hi there!

icy forge
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Morning

crude sail
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A Product is linked to one or multiple Prices. And a Subscription has one or multiple Prices.
So your goal is to change the Price of your subscriptions?

icy forge
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yes

crude sail
icy forge
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is it possible via the dashboard?

crude sail
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Yes you can edit a Subscripton in the dashboard

icy forge
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from what i have seen, i have to create a new price and make it the default one

crude sail
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I recommend you testing this yourself in test mode.

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Yes you'll need to create a new Price

icy forge
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when the customer renews, does it renew at the new default price?

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is that the reason for making it default?

crude sail
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Not sure what you mean by "default". But yes if you update the price, then the new price is being used by the Subscription as expected.

icy forge
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like this, you can set a price to be default

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the bit i am not clear on is what happens when a subscription renews, take the prices in the image, if the customer signed up at 28 / year, then i add 31/year and make it default, what happens when it renews? 28 or 31?

crude sail
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You don't need to do any of this. Just create a new price (default or not), then update the subscription with the new price

icy forge
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ah, so i have to update each subscription ? is there a way to do it in a batch? there are a lot of subscriptions to work through

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like this?

crude sail
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ah, so i have to update each subscription ?
Absolutely
is there a way to do it in a batch?
You can write a script to do it with the API.

icy forge
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so a subscription is created from the product, but there is no connection to the product, so any changes i make to the product do not apply to the subscription because they arent connected, is my understanding correct?

crude sail
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If you just want to change the name of the product, then yes just udpate the existing product and it will apply to all subscriptions.

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I recommend doing some tests in test mode to understand how this works.

icy forge
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my screenshot above, is that where i make the price change in the subscription?

crude sail