#__rob1986__
1 messages · Page 1 of 1 (latest)
Hi there!
Morning
A Product is linked to one or multiple Prices. And a Subscription has one or multiple Prices.
So your goal is to change the Price of your subscriptions?
yes
Then sure you can udpate the Price of a Subscription. How to do so with the API is explained here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade
is it possible via the dashboard?
Yes you can edit a Subscripton in the dashboard
from what i have seen, i have to create a new price and make it the default one
I recommend you testing this yourself in test mode.
Yes you'll need to create a new Price
when the customer renews, does it renew at the new default price?
is that the reason for making it default?
Not sure what you mean by "default". But yes if you update the price, then the new price is being used by the Subscription as expected.
like this, you can set a price to be default
the bit i am not clear on is what happens when a subscription renews, take the prices in the image, if the customer signed up at 28 / year, then i add 31/year and make it default, what happens when it renews? 28 or 31?
You don't need to do any of this. Just create a new price (default or not), then update the subscription with the new price
ah, so i have to update each subscription ? is there a way to do it in a batch? there are a lot of subscriptions to work through
like this?
ah, so i have to update each subscription ?
Absolutely
is there a way to do it in a batch?
You can write a script to do it with the API.
so a subscription is created from the product, but there is no connection to the product, so any changes i make to the product do not apply to the subscription because they arent connected, is my understanding correct?
If you just want to change the name of the product, then yes just udpate the existing product and it will apply to all subscriptions.
I recommend doing some tests in test mode to understand how this works.
my screenshot above, is that where i make the price change in the subscription?
I'm sorry but here on Discord we don't help with questions about the Stripe dashboard. Instead you should ask here: https://support.stripe.com/contact