ge_orgejoseph27

[mild kite]

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• ge_orgejoseph27, 6 minutes ago, 24 messages

[quasi grotto]

can you share the invoice id?

[tardy spire]

yess

This is in_1OD0fJCQTcpcYTusWOkmCWB4 - in test env

[quasi grotto]

I recommend checking your request to see if it's successful in the future : https://dashboard.stripe.com/test/invoices/in_1OD0fJCQTcpcYTusWOkmCWB4. The request to void the Invoice failed cause the invoice is still in draft.

If the invoice is from a Subscription and is in draft mode, you can update the invoice to set auto_advance=false to stop Stripe from automatically finalizing the invoice and collecting payment : https://stripe.com/docs/api/invoices/update?lang=curl#update_invoice-auto_advance

[tardy spire]

Thanks Alex.

I would like to know why proration amount - Unused time on Promotional Plan after 16 Nov 2023 was generated since the payment was failure

If the invoice is from a Subscription and is in draft mode, you can update the invoice to set auto_advance=false to stop Stripe from automatically finalizing the invoice and collecting payment : https://stripe.com/docs/api/invoices/update?lang=curl#update_invoice-auto_advance

What does the difference when we void and auto_advance=false

[quasi grotto]

The first invoice for the subscription was voided. We don't check if the previous invoice was paid before applying proration. Since you're cancelling the Subscription after a period of time, we prorate the unused time left in that billing period

[tardy spire]

Thanks Alex,

Then how can we handle the case , since we haven't paid the subscription amount and again new invoice is get created.

[quasi grotto]

check if your previous invoice is paid. If it's not, then set proration=false when you cancel the subscription schedule

[tardy spire]

So you are telling me that when the payment is failed and before cancelling the subscription schedule, I should update the proration=false

[robust orbit]

Hi! I'm taking over this thread.

Is your goal to avoid having any prorations when you cancel the Subscription?

[tardy spire]

Hi Soma

I will explain the way I am handling

create a subscription schdule
if payment is got failed the subscription is get cancelled and its invoice is made void

I was expecting that since the invoice is void nothing exist there. But i found another invoice which is going to finalise in 1 hr with proration amount.

1. I am not clear why we are taking proration if the payment wasnt successful
2. I my goal is that if payment got failed no invoices in the customer and customer should start the payment same from begining

[robust orbit]

So if last payment failed -> cancel subscription and don't create any new invoices?

[tardy spire]

yes Soma

[robust orbit]

Then call https://stripe.com/docs/api/subscriptions/cancel?lang=node and set prorate: false.

[tardy spire]

I am cancelling subscription schedule. Should these work

[robust orbit]

Then it's this, same idea: https://stripe.com/docs/api/subscription_schedules/cancel?lang=node

Make sure to set prorate: false

[tardy spire]

Can you tell me why the alex told check if your previous invoice is paid. If it's not, then set proration=false when you cancel the subscription schedule.

why should he saying previous invoice?

[robust orbit]

Not sure. I recommend doing some tests in test mode to see how this works. But I think setting prorate: false when cancelling the Subscription should be enough.

[tardy spire]

Thanks Soma

[robust orbit]

Happy to help 🙂