kirlled

[neon delta]

Can you share the express account id? That's the right endpoint

[brave patrol]

yes, I pass the express account id as param to the endpoint exactly how show the documentation

Even when I check the connect account in the stripe dashabord I see only the account id instead of the account name (which was provided to stripe)

[neon delta]

How did you fill out the data?

[brave patrol]

Thats how appears in the stripe dashboard

This is the json returned by the stripe endpoint

I filled the data using the stripe platform: https://stripe.com/docs/connect/express-accounts

You can follow the example where says Express demo

[neon delta]

Did you go through the account link?

Or only using the prefill information part?

ie did you do this step? https://stripe.com/docs/connect/express-accounts#create-link

[brave patrol]

I went through the account link generated

1. I created a account
2. I generated the link passing the account id
3. I went to stripe through the link generated
4. I filled all the information in stripe (name, birthday, bank account...)
5. I was redirected to my app (return endpoint passed)
6. I try to get the information about the account
7. I get the json I shared with you previously where you can see almost everything is null (name, address..)

[neon delta]

Can you share with me the request id for creating the account link

https://support.stripe.com/questions/finding-the-id-for-an-api-request

[brave patrol]

req_sciiULwtr9HVM9

[neon delta]

Ah but you created that account link for a different account id

That's why

for acct_1OCisMPc7nz91GUT

That's a different id from the one in your screenshot

[brave patrol]

Oh the screebhot was from yesterday when I tried to create another one

That was only for showing you that almost everything is null

Yesterday I created an account (screenhot). Today I created another one and once the same problem almost everything is null

This is the request id of the screenshot: req_NOcrStpB68jF4m

I created 2 account links:
req_sciiULwtr9HVM9
req_NOcrStpB68jF4m

In both cases I filled the information personal like name, birtday, bank account in stripe.

Then when I try to get information about those accounts using the endpoint: https://stripe.com/docs/api/accounts/retrieve

I got almost all the properties in null even for example the name which was filled in stripe.

[neon delta]

Hm idk

Which fields exactly did you fill out that are null?

Can you list all of them?

[brave patrol]

name

[neon delta]

Just name?

[brave patrol]

yes

[neon delta]

I see bank account

Ah ok

[brave patrol]

bank account was added and show

but I want the personal information like name

in order to avoid ask to the client again personal data like name, birthday

[neon delta]

Yeah not sure why that wasn't saved

Honestly recommend asking our support team: https://support.stripe.com/contact

[brave patrol]

Do you know if exists one way for asking kyc documents as part of the onboarding workflow?

[neon delta]

The onboarding process should already collect all the kyc info required

[brave patrol]

Because I think is weird onboarding process does not asking me kyc documents

So, probable they would asking me about them later?

[neon delta]

Idk. Account onboarding questions are best for our support team: https://support.stripe.com/contact

But all required documents for account verification should be collected through our onboarding flow automatically

[brave patrol]

ok thanks!

[neon delta]

No problem