#Bryan_13

1 messages · Page 1 of 1 (latest)

grave magnetBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pearl nexus
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What specifically are you trying to update?

lyric helm
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I took out a subscription with a certain credit card, for example. This expires, so I want to be able to update the credit card.

pearl nexus
lyric helm
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I can't do it from my php server?

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Should I send them to a stripe hosted link?

pearl nexus
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Well you need a UI of sorts in order for your customers to input their new card details

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You can create a portal session (via PHP) and just redirect them, like Checkout

lyric helm
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So if I understand correctly, the user will be able to add a payment method, but will the subscription relaunch a payment when the payment method is configured, or will they have to wait?

pearl nexus
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Their new card would be billed at the next billing cycle/date. We wouldn't charge them immediately

lyric helm
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OK, so the subscription will remain unsubscribed until the next expiry date?

pearl nexus
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Not sure what you mean by 'subscription will remain unsubscribed'. But it'd remain in the current state, whatever that is (e.g. active, trialing)

lyric helm
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OK thank you

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last question

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I'm working on an application that communicates with my API, so if I've understood correctly my server must send something back to the application that displays the client portal on mobile?

pearl nexus
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Well you'd redirect to the url field returned in the session creation server-side or return it to the front-end from your server and redirect on client/mobile

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The flow is identical to Checkout Session creation, so I'd imagine you'd handle the redirect the same there