#Bryan_13
1 messages · Page 1 of 1 (latest)
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- Bryan_13, 58 minutes ago, 4 messages
What specifically are you trying to update?
I took out a subscription with a certain credit card, for example. This expires, so I want to be able to update the credit card.
Got it. If you're using hosted surfaces (like Checkout) and want your customers to be able to update their payment details I recommend you look at custmer portal: https://stripe.com/docs/customer-management
Well you need a UI of sorts in order for your customers to input their new card details
You can create a portal session (via PHP) and just redirect them, like Checkout
So if I understand correctly, the user will be able to add a payment method, but will the subscription relaunch a payment when the payment method is configured, or will they have to wait?
Their new card would be billed at the next billing cycle/date. We wouldn't charge them immediately
OK, so the subscription will remain unsubscribed until the next expiry date?
Not sure what you mean by 'subscription will remain unsubscribed'. But it'd remain in the current state, whatever that is (e.g. active, trialing)