#doglas-salesforce-connector
1 messages · Page 1 of 1 (latest)
@mossy rampart we have https://stripe.com/docs/connectors/stripe-connector-for-salesforce/overview that might help
But otherwise the next step is to talk to our support team as unfortunately people on this server don't know much about that connector I'm sorry. You can contact support here: https://support.stripe.com/contact
I contacted stripe support but sadly they said the Stripe Universal Connector is a salesforce app and they do not have knowledge regarding it.
@mossy rampart unfortunately they are confused and you need to push back, we built this (we as in Stripe) and they are definitely the right people to help you. I'm sorry for the trouble/confusion here 😦
doglas-salesforce-connector
The Stripe Universal Connector app was made by Stripe? Is there anyway I can get in touch with someone who can help me?
@mossy rampart yes and yes using our support team really. Please use the contact form again as I recommended earlier to get help: https://support.stripe.com/contact
Okay I will try again. Is there anything specific I should tell them so they would understand what I need?
@mossy rampart I'm sorry I don't know. Please try again, explain Stripe built this tool and share the docs and ask them to escalate for help. They really should know how to help you but I don't have better advice here
Okay I will try that. Thanks for the advice?