#peacefull_kartoshka

1 messages · Page 1 of 1 (latest)

random gorgeBOT
molten ravine
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@wild vapor do you have an example Invoice id I can look at?

random gorgeBOT
wild vapor
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Not at hand, but as I understand it - Billy is sending my customers an invoice with a payment link attached to it, which is a Stripe payment link. And then they get the whole payment id showing up in their bank account..

real lance
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@wild vapor taking over here. Can you provide an Invoice ID?

wild vapor
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that is the thing i think, the start of the event log looks like this in Stripe

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I make the invoice using the accounting program Billy, and it makes a Stripe payment link in the Billy invoice

real lance
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Can you copy/paste that ID from your screenshot please? Also, are you a web developer? Or are you creating these via a point-and-click method through Billy?

wild vapor
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point and click, so I hope there is a point and click solution to this too

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real lance
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Got it. The text you're referring to is called a statement descriptor and we have that documented here: https://stripe.com/docs/payments/account/statement-descriptors

As for getting questions answered going forward, you will want to speak with our support folks. This is a channel for web developers to talk about technical Stripe code integrations, so our support folks are better suited to answer questions in your problem-space: https://support.stripe.com/contact

Learn how statement descriptors work.