gisho-paymentelement-mobile | Stripe Developers | Page 1

scarlet aspenBOT Nov 14, 2023, 5:47 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

gisho_02527-price-tax-behavior, 5 days ago, 5 messages
gisho_02527-change-prices, 5 days ago, 13 messages

red tulip Nov 14, 2023, 5:47 PM

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Hey @whole jacinth can you provide a lot more explicit details? Best to do this in your first message too in the future

whole jacinth Nov 14, 2023, 5:48 PM

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I'm using the stripe payment element which collects card details.

Works and shows fine on desktop but doesn't on mobile for some reason

red tulip Nov 14, 2023, 5:49 PM

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Gotcha, so that helps but that still nowhere near enough to help you debug this. As the developer you should be able to look at your JS console, see concrete error, show a reproduction, etc.

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gisho-paymentelement-mobile

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For example if you load it in Chrome in "mobile view" does it show up?

#gisho-paymentelement-mobile