#mohsinayoob
drowsy saffronBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- moh-subscription-discount, 20 hours ago, 15 messages
tiny lagoon
Please refrain from trying to ping our team members directly. We move through threads as fast as we can, but pings distract us and typically slow us down.
gilded hazel
got it
tiny lagoon
Taking a look
Making sure I'm understanding your concern correctly, it's specifically about times_redeemed getting updated even if the Coupons redemption does not cause an impact to the Subscription currently?
gilded hazel
two concerns:
why it is applied on the product for which it was not configured ? discount object is there but totals are correct
Since it was not meant for the product to be purchased, still it is considered as redeemed. why ?
tiny lagoon
It was applied to the Subscription, not to a specific Subscription Item. The discount didn't have an impact because the associated Product isn't currently in the Subscription, but that doesn't block the Coupon from being attached to the Subscription. If the Subscription is updated later to include the Product the Coupon does apply to, and the Coupon is not removed from the Subscription, then the Coupon will begin having an impact.
To summarize, applies_to only changes when the Coupon will have an effect, it doesn't prevent it from being applied.
gilded hazel
Alright