#richardfr
little widget
viral topaz
lofty bramble
It would depends how tax was calculated on the invoice. If automatically via Stripe Tax, then yes the customer needs a valid billing address set: https://stripe.com/docs/tax/customer-locations
viral topaz
yes the automatic tax is enabled for that subscription
lofty bramble
Hmm, don't see an incomplete billing address? Just looks like you don't have any tax registrations for Taiwan so we didn't calculate/charge tax: https://stripe.com/docs/tax/registering
Oh, Taiwan just isn't supported by Stripe Tax: https://stripe.com/docs/tax/supported-countries
viral topaz
the tax amount of 0% is fine, but "23515 Taiwan" is not a complete address. If I go through the checkout I need to enter at least a county or a City inside Taiwan
lofty bramble
Ok, then it'd depend on how the Customer object was created as to why only those fields were set
What's the cus_xxx ID?
viral topaz
cus_OvhtQL88bD2tum
this customer doesn't even have the billing country set
although it is mentioned there on the screenshot of the invoice overview
the main problem is that the country is not mentioned on the invoice
maybe stripe tax recognized he is in taiwan and then skipped the address collection?
lofty bramble
Checking
viral topaz
thx
lofty bramble
In this scenario the billing details collected were only set on the payment details (the resulting Payment Method object) as Stripe Tax wasn't enabled on the Checkout Session: https://dashboard.stripe.com/logs/req_9jvKv8mNuynukM
If you want the billing address details collect on Checkout to persist to the Customer object (and show on invoices), you need to use either:
automatic_tax[enabled]: truebilling_address_collection: 'required'
viral topaz
Oh I see. We'll investigate where we missed that.
One last question: Is it possible to translate the invoice to english for our accountant?
lofty bramble
The invoice is localised according to the the locale set on the Customer object: https://stripe.com/docs/invoicing/customize#customer-language
Don't believe you can mutate existing invoices though