phil_39233 | Stripe Developers | Page 1

undone vectorBOT Nov 14, 2023, 11:44 AM

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steel lantern Nov 14, 2023, 11:44 AM

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I'd recommend you speak to WooCommerce support

stuck palm Nov 14, 2023, 11:44 AM

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Ok thanks. And any reason why I can't see the transactions on my Stripe Express dashboard?

steel lantern Nov 14, 2023, 11:45 AM

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Hard to know without seeing an example payment ID

stuck palm Nov 14, 2023, 11:48 AM

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pi_3OC8AlCMzfGYqlqJ0TZyb00E

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Is this the payment id?

steel lantern Nov 14, 2023, 11:49 AM

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Yep, let me see

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Hmm, I'd be surprised if that payment appeared in the Express Dashboard as it's not really an Express style payment. It'd be in the regular Dashboard that you should have access to on that account: https://dashboard.stripe.com/payments/pi_3OC8AlCMzfGYqlqJ0TZyb00E

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

stuck palm Nov 14, 2023, 11:55 AM

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No I can't see anything in this dashboard either and I only changed it from test mode today but the payments went through yesterday?

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I assumed it all went through Express

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How do I go about linking this account to our website?

steel lantern Nov 14, 2023, 11:57 AM

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Sorry, I've no idea what you're asking me. If you're integrating with WooCommerce then you need to speak to them as they own support for that integration

stuck palm Nov 14, 2023, 12:01 PM

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I mean there is the Stripe dashboard but also Stripe express and I can't see our transactions in either of them

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