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[desert sky]

It shouldn't be. Can you share your development website, so that I can take a look?

[dim token]

https://www.eventeny.com/events/ticket/?id=29

The issue is that it has been impacting our customers for last few days and is impacting their businesses

[desert sky]

I auto-fill the card information and the billing address details aren't reset though

Can't reproduce the issue you're describing

[dim token]

It's resetting the elements in the early screens

If you click back twice to the first screen, you'll see the "Checkout as" box empty

That's the only one that is getting impacting

[desert sky]

Mine is still there though

[dim token]

Some people including mine is resetting as blank

Are you using link or autofilling from browser?

[desert sky]

i'm using autofilling from browser

[dim token]

Strange. The hack I'm doing is that I'm disabling that drop-down now as it goes to step 2 and enabling it when they return to step 1.

I'm using Chrome, btw