#autiii43
chilly granite
Hi 👋 I don't think external accounts require microdeposit verification, are you seeing something that is giving you a different impression?
graceful echo
One sec let me find the log ID, when trying to top up a connected accounts issuing balance it errors with "requires a verified bank account"
req_l6GEoOCpa64Xk5
on connected account acct_1Nct4ECKBqb5ozFj
vivid nebulaBOT
chilly granite
Oohh, an Issuing top-up.
graceful echo
thats just one, we have like 10+ accounts with this issue. its if you connect a bank via the "manually enter details" on the financial connections modal
support keeps sending me here: https://stripe.com/docs/issuing/connect/funding
which states to just "verify it with micro deposits" but that option doesnt exist in the node sdk or web portal for an external account
hybrid cloak
Hello! I'm taking over and catching up...
Did you create a Source after creating the Token?
graceful echo
source is ba_1Nct8FCKBqb5ozFjgWQStlpY
we send payouts to their bank daily in this case
hybrid cloak
No, did you create a Source as shown in the second code snippet here? https://stripe.com/docs/issuing/connect/funding#creating-the-token-and-source
graceful echo
Code is >12 months old so if I need to update it let me know but I would assume the plaidClient.createStripeToken and thenstripe.accounts.createExternalAccount method would do it
Do I need to change the external account to be a source?
hybrid cloak
Yeah, you need to follow the steps in the docs I linked to to make this work.
There are extra steps you are not doing, and I don't think Plaid is compatible with this flow either.
hybrid cloak
To clarify, is your Stripe account in the US?
graceful echo
yes it is
hybrid cloak
Where do you see the word "Plaid" on that page?
graceful echo
hybrid cloak
Ah, that is not what I see. I think your account has access to a special private feature of some kind.
This is what I/the public see on that page:
You need to contact Stripe support for help with non-public features: https://support.stripe.com/contact/email
graceful echo
I've been trying trust me they just keep sending me to this page for almost a month straight with no actual help so I figured I'd reach out here
Seems odd i'd have to create a customer on my own platform account and then connect a source to it to pay out for a connected account tbh
hybrid cloak
I'm a bit confused given this information though... Plaid is one way to verify a bank account, and microdeposits are another way. If you're using Plaid you shouldn't need to use microdeposits or vice-versa.
graceful echo
The issue is only with accounts who use regional banks that dont have support for plaid/stripe's automatic verification flow
hybrid cloak
Ah, okay, so microdeposits would be required then.
graceful echo
So in this public implementation (that you are seeing), would the created source also work for payouts or only pull funding
hybrid cloak
It should work for both.
graceful echo
Not sure if you can push funds to a source like that, I would asssume not
Oh ok I will give that a shot then
Do you mind keeping this open for 5 minutes for me
hybrid cloak
Yep, we typically close idle threads after about 15–20 minutes, so five minutes should be fine. 🙂
graceful echo
got it, src_1OC8LO2HYio6TkGSY15yIPnw is verified
now on my platform, if i wanted to show this to my user, how would I pull this? Or I need to store it in my DB
graceful echo
the source itself since its not listed under external accounts
also you cannot payout to this bank i just tried it
topups do work
hybrid cloak
Can you show me the request you made to try to payout to it?
graceful echo
req_akyx7iWmOT4wou in test mode
hybrid cloak
That request was made on your platform and didn't involve the connected account.
That Source doesn't exist on your platform account.
hybrid cloak
Hm, interesting. And you can't add it as the Custom account's external account?
graceful echo
Can you create an external account out of a source? If so I skipped that step
When I try i get message: "'source' is not a supported external account object.",
hybrid cloak
I'm actually wondering if you can create it using the same Token you created the Source from, but that might not work.
That Token might be one-time-use.
graceful echo
I always come here with the questions no one can answer haha
One day I'll get a job at stripe
hybrid cloak
If you can't attach the Token as an external account then yeah, storing this info/keeping track of it on your end would be best.
graceful echo
So you can't payout to the same object that you topup from if its microdeposit verified
so in this case users will have to add it once for topups and once for payouts
hybrid cloak
You might want to collect their bank details and then create the two for them.
Instead of asking for their details twice.
graceful echo
yeah I am only worried about banking compliance and storing that data on our own server but i get the gist
thank you!
hybrid cloak
Happy to help!
graceful echo
you were very helpful if you have a manager tell them you were awesome