#diego1367

1 messages · Page 1 of 1 (latest)

marble atlasBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

strange depot
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Hm can you share the invoice id affected?

heavy hamlet
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Here is the id of the invoice in_1NpoYHAFxlGPwjh5KdZJEGq8

strange depot
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Payment was attempted via a request from your server

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That didn't happen automatically

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It was due to your code

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When you call /pay it attempts payment with default card on file

heavy hamlet
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I was checking these logs but we don't have in our application a way to call this method. But, what I noticed now is that someone in my organization requested the payment

strange depot
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Yeah I mean someone made those requests

heavy hamlet
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Yeah, but using the dashboard

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Thanks for the information

strange depot
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They were via the dashboard actually

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So someone with access to your account did it

heavy hamlet
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Yes, that's what happened. Thanks for the information