s_cloaked_43543 | Stripe Developers | Page 1

hazy creekBOT Nov 13, 2023, 1:50 PM

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modest bison Nov 13, 2023, 1:50 PM

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Hi, let me help you with this.

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Could you please share the Subscription ID where this happened?

distant nymph Nov 13, 2023, 1:51 PM

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Sure, let me find out.

hazy creekBOT Nov 13, 2023, 2:03 PM

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distant nymph Nov 13, 2023, 2:04 PM

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There are several ones were created simultaneously: sub_1O5YnSL0N6ZBv2bEeFPwHBrK, sub_1O5YliL0N6ZBv2bEzM8XRtXg, sub_1O5YleL0N6ZBv2bERtUZsSdS, sub_1O5YlRL0N6ZBv2bEDo5oR0sE

nimble badger Nov 13, 2023, 2:05 PM

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Thank you for the IDs, looking in to them

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I see a $10 payment on sub_1O5YleL0N6ZBv2bERtUZsSdS, but I don't see a coupon on that subscription. For the other three subscriptions I see a single $0 invoice, so it looks like the coupon worked properly on those

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Can you show me where you are seeing an immediate charge for one of those three subs with a coupon?

distant nymph Nov 13, 2023, 2:21 PM

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That is the same newly registered user who has just subscribed with the coupon, and the result was at least four active subscriptions, and one of them was a 10$ charge.

nimble badger Nov 13, 2023, 2:26 PM

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Gotcha, so to be clear, what I was looking at was the specific charges on each of those subscriptions. You can see them by going to the page for each of those subscriptions:
These three subscriptions all show one $0 invoice, so nothing was charged for them
https://dashboard.stripe.com/subscriptions/sub_1O5YlRL0N6ZBv2bEDo5oR0sE
https://dashboard.stripe.com/subscriptions/sub_1O5YliL0N6ZBv2bEzM8XRtXg
https://dashboard.stripe.com/subscriptions/sub_1O5YnSL0N6ZBv2bEeFPwHBrK
And then this subscription shows one $10 charge with no coupon
https://dashboard.stripe.com/subscriptions/sub_1O5YleL0N6ZBv2bERtUZsSdS

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Is it the $96 payment that you are trying to look in to? Or how so many subscriptions were created?

distant nymph Nov 13, 2023, 2:38 PM

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Well, we use Stripe.js in the front-end, and the payment intents in the backend are optionally created with the coupon. We need to create a payment intent every time a user chooses the plan monthly or yearly subscription to refresh the prices presented to the end user. So, you can ignore the yearly $96 sub, because the idea was to give a user a monthly subscription with the first 6 months free. And after 6 months, it should start the normal charging cycle. I'm wondering why a single payment transaction has created four active subscriptions, one with the $10 charge.

nimble badger Nov 13, 2023, 2:55 PM

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From what I can see, there were four separate API calls to make these subscriptions and they came about ~10s apart from each other. The three subscriptions that had free trials had their first invoice immediately "paid" because it was only $0. For the subscription without a trial it looks like the user manually paid the invoice
Creation requests
https://dashboard.stripe.com/logs/req_RNOciXk4D4x6a5
https://dashboard.stripe.com/logs/req_COv5FTkvTYkrO0
https://dashboard.stripe.com/logs/req_1nxvFg6ZKcygqk
https://dashboard.stripe.com/logs/req_5rEXtVmwyAeqSu
And the payment
https://dashboard.stripe.com/logs/req_tbKKxpv2cWBFuo

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