krebedev

[unkempt moss]

Hi, let me help you with this.

What do you mean by "accounts", exactly?

Why were they reactivated?

[hexed burrow]

Thank you, @unkempt moss .
By "accounts" , I meant subscriptions. My bad.

So, we recently updated our pricing plans. We needed to update existing subscribers' subscriptions in Stripe accordingly.

[unkempt moss]

But why were the cancelled Subscriptions reactivated?

[hexed burrow]

We didn't know they were cancelled. Obviously we had incomplete data in our DB

In our DB, we selected all "active" subscriptions and updated those in Stripe. But the problem is, some of these 'active" subscriptions were alraedy cancelled

[unkempt moss]

You have this data in Stripe, so there's no need to duplicate it in your database.

One idea, except going though Subscriptions manually, is fetch all customer.subscription.updated events that happened during the update: https://stripe.com/docs/api/events/types#event_types-customer.subscription.updated

And checking for data.previousAttribute.status to be cancelled: https://stripe.com/docs/api/events/object#event_object-data-previous_attributes

[hexed burrow]

Great!

Thank you for your help.

[unkempt moss]

Happy to help.