#hasan0.0.7

1 messages · Page 1 of 1 (latest)

pseudo lintelBOT
trim hare
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Hi, let me help you with this.

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The credit balance will remain as it was.

last hearth
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okay thank you

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and another quick question, was there any recent update to stripe with major changes to payments, prorations, credit... ?

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and regarding the first topic (credit balance and failed payment) as far as I understand, after a failed payment, stripe retries the payment on the next day, and if it fails also, one more try happens on the second day (so 2 extra tries after the initial one). In each, the credit is also calculated in the payment?

trim hare
last hearth
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And even the plan/subscription expires (not being able to secure a successful payment), the credit remains the same?

trim hare
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Yes, the credit balance is on the Customer object, so it's not tied to a specific Subscription.

last hearth
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and regarding the first topic (credit balance and failed payment) as far as I understand, after a failed payment, stripe retries the payment on the next day, and if it fails also, one more try happens on the second day (so 2 extra tries after the initial one). In each, the credit is also calculated in the payment?

trim hare
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The credit is calculated during the payment.

last hearth
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okay thank you for your help

trim hare
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Happy to help.