momovsky | Stripe Developers | Page 1

heady knotBOT Nov 13, 2023, 12:43 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

momovsky, 4 days ago, 8 messages

storm canopy Nov 13, 2023, 12:45 PM

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Hi, let me help you with this.

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Could you please share the Subscription ID?

vast breach Nov 13, 2023, 12:59 PM

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Certainly!
It's sub_1O4LI0CrLGqcCDLGoz2GGPLZ and it's a test stripe if that makes any difference to you.

It's not about canceling this one subscription though, we want to understand a pattern, how we can cancela an overdue subscription right away.

storm canopy Nov 13, 2023, 1:01 PM

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Do you have a Subscription that you tried cancelling this way?

vast breach Nov 13, 2023, 1:04 PM

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No, no I have not. I've only tried to cancel it via Stripe payment page, and it results in this state, which is not what we want (we want it Canceled completely).
I was just asking for some guidance, maybe you have a recommended solution for this?

storm canopy Nov 13, 2023, 1:06 PM

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You can cancel a Subscription immediately via API, I don't know how it works from the Dashboard: https://stripe.com/docs/api/subscriptions/cancel

vast breach Nov 13, 2023, 1:10 PM

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I see. And if I cancel subscription via API, will pending invoice for post_due subscription get invalidated?

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Oh, nevermind, I read the article.

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So I will have to cancel subscription via API and manually delete the invoice, OK, I see. Thank you for your answer.

storm canopy Nov 13, 2023, 1:14 PM

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Happy to help.

#momovsky