#lars_84743

1 messages · Page 1 of 1 (latest)

neon warrenBOT
pulsar sphinx
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Can you share example code of how you're creating and onboarding accounts today? Or a req_xxx ID?

neon warrenBOT
fleet sigil
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Sure, let me find one!

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There's a request id here: req_ujmwTwXr9muBm7

raven spear
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Hi! I'm taking over this thread.

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Thanks, can you also share a request ID with the error you mentionned?

However for new customers, this doesn't seem to work, and when we tried this, we're getting an error that the method isn't available.

fleet sigil
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Hello Soma! Let me try and find one, it's a while back that I tested this (about a month ago)

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I found one here: req_J19ql7W9RGZPis

raven spear
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Thanks! Give me a few minutes to look into this.

fleet sigil
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Thanks! 🙂

silk wren
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generally the way this works is when you create the account, you'd pass the capability that you want enabled on it, so e.g. a mobilepay_payments capability : https://stripe.com/docs/api/accounts/create#create_account-capabilities

https://stripe.com/docs/connect/account-capabilities

That then includes the requirements for that payment method as part of what the user has to supply during onboarding.

Not sure if such a capability exists for MobilePay(I don't see one), you'd have to ask the beta team.

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looking at that example you shared, that account does now have the capability to process MobilePay and I see it was done manually

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not sure if this was passed on to you but the internal papertrail involved in answering the support ticket you raised for that merchant, that I see, says

Yes [you] would need to reach out to us to enable for each of [your] new connected account [you] want to enable MobilePay for.

We are working towards a solution which would enable [you] to do it themselves without reaching out to Stripe.

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that was Oct 26 so I assume that's the current state.

Hope that helps! you can reach out to support or the beta team, they should be able to help you better as this Discord is for anonymous coding questions ...

fleet sigil
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I do remember receiving that information, but I asked for a more 'reliable' way of doing it, as so far I've been lucky to get a response once per week or so, with no relevant information received, and I wasn't able to get any updates on that part. If our customers have to wait multiple weeks to get a payment method activated, at least we'll have to let them know

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But thanks a lot for the help so far, you've been a lot more informational than the beta team at least

silk wren
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sounds good. But anyway yes the Capabilities API is the way you automate onboarding of accounts onto payment methods, but quite possible that part of a payment method being in beta is that support for it in the Capability API is not ready