arya_ | Stripe Developers | Page 1

raw vergeBOT Nov 10, 2023, 10:38 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

arya_, 45 minutes ago, 42 messages
arya-connect-subscriptions, 1 day ago, 9 messages

iron mirage Nov 10, 2023, 10:38 PM

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I created a test connected account. How do I let the connected account access the express dashboard?

finite nebula Nov 10, 2023, 10:40 PM

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You can have them login here: https://support.stripe.com/express/questions/how-do-i-login-to-my-stripe-express-account

How do I login to my Stripe Express account? : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

iron mirage Nov 10, 2023, 10:40 PM

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The test account doesn't seem to have an existing email, so I'm unable to login

Screen_Shot_2023-11-10_at_2.40.38_PM.png

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account id: acct_1OB37gPqx7NAvRAr

finite nebula Nov 10, 2023, 10:44 PM

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You'll want to create an Account Link in order to send them through onboarding in that case. This is mentioned in the steps for onboarding Express accounts here: https://stripe.com/docs/connect/express-accounts#configure-onboarding

Using Connect with Express accounts

Express accounts enable your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

iron mirage Nov 10, 2023, 10:45 PM

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I already created an account link and completed the onboarding

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I can see the account in the "connected account" section with the account being "enabled

finite nebula Nov 10, 2023, 10:53 PM

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You have to add an email during the account creation if you want to be able to login to the Express dashboard. Since this is test mode, you would then need to create a Login Link for that Express account to see the Dashboard: https://stripe.com/docs/connect/integrate-express-dashboard

Integrate the Express Dashboard

Learn how to direct your users to their Express Dashboard from your platform.

iron mirage Nov 10, 2023, 10:56 PM

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In live mode, is it sufficient to ask the connected account owner to log in at https://connect.stripe.com/app/express instead of creating a Login Link for them?

finite nebula Nov 10, 2023, 10:57 PM

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If they added an email, yes

#arya_