mamacita | Stripe Developers | Page 1

spring gateBOT Nov 10, 2023, 3:09 PM

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distant tiger Nov 10, 2023, 3:10 PM

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Hi 👋 we aren't familiar with third-party integrations in this forum, so I'm not familiar with the Sellix flow you're describing. If you created your Stripe account through Sellix, you should reach out to their support team to understand why their surfacing that error and what you need to do about it.

If you created your Stripe account directly with Stripe, you can reach out to our Support team for more insight into the state of your account:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

urban quail Nov 10, 2023, 3:11 PM

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@distant tiger sellix is allowing integration with their selling platform it's not company creation or something. Sellix is for creating a shop.

distant tiger Nov 10, 2023, 3:16 PM

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Yup, so they built and maintain the Stripe integration that they provide you with, we're not familiar with how that is structured, or what conditions they're checking for to display that error message. But the more I look at that screenshot, the more it looks like our dashboard, and like the message there likely suggested you reach out our Support team.

spring gateBOT Nov 10, 2023, 3:19 PM

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urban quail Nov 10, 2023, 3:26 PM

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@distant tiger is it ok to share my business site with sellix link here to check if product is good enough to sale?

#mamacita