redapse | Stripe Developers | Page 1

delicate flickerBOT Nov 10, 2023, 1:20 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

redapse, 1 hour ago, 4 messages

scenic trellis Nov 10, 2023, 1:21 AM

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Hi there, that's probably due to timezone. Stripe timestamps are in UTC, so the 1st day of month in UTC could fall one 30th in your timezone.

shrewd wolf Nov 10, 2023, 1:23 AM

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yeah that's what I was thinking... it doesn't renewal on the 1st in the timezone of the owner of the account?

scenic trellis Nov 10, 2023, 1:23 AM

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No

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The timestamps are always in UTC

shrewd wolf Nov 10, 2023, 1:25 AM

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so what's your advice on making sure these always go out on the 1st in my timezone

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even with the time change

scenic trellis Nov 10, 2023, 1:28 AM

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I'd suggest you to avoid 12:00am for renewal, and renew at 4 or 5am instead,

shrewd wolf Nov 10, 2023, 1:29 AM

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well how do you choose a renewal time, it's always just a date

scenic trellis Nov 10, 2023, 1:30 AM

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by using the billing_cycle_anchor https://stripe.com/docs/api/subscriptions/create?lang=dotnet#create_subscription-billing_cycle_anchor

Stripe API reference – Create a subscription – .NET

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

shrewd wolf Nov 10, 2023, 1:37 AM

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any way to configure that in the UI?

scenic trellis Nov 10, 2023, 1:43 AM

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No, I don't see date settings available in Dashboard.

shrewd wolf Nov 10, 2023, 1:43 AM

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ok thanks Jack, appreciate ti

#redapse