ssdcs_95611 | Stripe Developers | Page 1

zealous smeltBOT Nov 9, 2023, 7:33 PM

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versed jewel Nov 9, 2023, 7:33 PM

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Hello! That depends on how you set up your integration. If you use the Customer Portal, for example, it provides a way for Customers to cancel their own Subscriptions if you allow it: https://stripe.com/docs/customer-management

merry sapphire Nov 9, 2023, 7:36 PM

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OK. Could a user direct contact stripe and ask for cancle subscription/billing plan he has on stripe user? If yes, where the user needs to contact?

versed jewel Nov 9, 2023, 7:37 PM

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No, they would need to contact you (the merchant).

merry sapphire Nov 9, 2023, 7:38 PM

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ok, thank you. Is it possible to to report bad merchants to stripe? If yes, how?

versed jewel Nov 9, 2023, 7:38 PM

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You can contact support to report them, yes: https://support.stripe.com/contact/email

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