bugkiller-subscription-cancellation | Stripe Developers | Page 1

hexed flaxBOT Nov 9, 2023, 4:21 PM

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compact mesa Nov 9, 2023, 4:23 PM

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Recommend setting cancellation_details on explicit cancel by user so you can tell easily: https://stripe.com/docs/api/subscriptions/object#subscription_object-cancellation_details

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Or even just set a field in your database when a user explicitly cancels in your app

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There's not a field on the subscription that indicates this right now

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Oh actually I might be wrong

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https://stripe.com/docs/api/subscriptions/object#subscription_object-cancellation_details-reason

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Yep we set cancellation_details.reason to payment_failed if due to a cancellation failure, so you can get all the info you need from that field

old drum Nov 9, 2023, 4:27 PM

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Can you tell me more details

compact mesa Nov 9, 2023, 4:27 PM

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What do you mean

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Just look at cancellation_details.reason on the subscription object

old drum Nov 9, 2023, 4:28 PM

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cancellation_details.reason is 'payment_failed'
then we can know this means subscription cancelled due to payment failure not by user's action?

compact mesa Nov 9, 2023, 4:28 PM

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yep

old drum Nov 9, 2023, 4:29 PM

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so if subscription was cancelled by user

by stripe api call to cancel subscriptIon
by cancel it via stripe dashboard

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in above 2 cases, cancellation_details.reason will not be 'payment_failed' ?

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Am I correct?

compact mesa Nov 9, 2023, 4:30 PM

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Yes but recommend you just test this out yourself in test mode

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That way you can see behavior exactly

old drum Nov 9, 2023, 4:31 PM

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hmm, got it.

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can I know this information in

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customer.subscription.deleted webhook?

compact mesa Nov 9, 2023, 4:31 PM

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yes

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Again. Just recommend testing this out in test mode yourself

old drum Nov 9, 2023, 4:31 PM

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just get subscription and then read 'cancellation_details.reaso' ?

compact mesa Nov 9, 2023, 4:32 PM

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yes

old drum Nov 9, 2023, 4:32 PM

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something like this.

compact mesa Nov 9, 2023, 4:32 PM

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Wait why are you retrieving subscription

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You get it in subscription_from_event

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You just need latest invoice expanded?

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But yeah you can check cancellation_details on either subscription_from_event or subscription in your above code

old drum Nov 9, 2023, 4:34 PM

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subscription_from_event is just subscription object itself? it has all fields?

compact mesa Nov 9, 2023, 4:35 PM

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Yeah that's how webhooks work

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You get the entire object in the payload

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Is the above your code?

old drum Nov 9, 2023, 4:35 PM

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yes, it's my code

compact mesa Nov 9, 2023, 4:35 PM

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You won't get latest invoice in the payload though since that's not expanded by default

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Recommend reading https://stripe.com/docs/webhooks

old drum Nov 9, 2023, 4:36 PM

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makes sense

compact mesa Nov 9, 2023, 4:36 PM

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Important to understand how they work

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So yeah you do need the retrieve call if you need access to latest_invoice since it's not expanded by default in the payload. But, in general, you don't need to retrieve the object. Most fields will be available in the payload

old drum Nov 9, 2023, 4:38 PM

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yeah, if I dont' need to expand the latest_invoice , then getting subscription by calling api again is like waste

compact mesa Nov 9, 2023, 4:39 PM

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exactly

old drum Nov 9, 2023, 4:39 PM

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I want to ask one more.

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you have subscription , but you want to change the card

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what should we do?

compact mesa Nov 9, 2023, 4:40 PM

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Do you already have new card on file?

old drum Nov 9, 2023, 4:40 PM

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user will add new card via our website

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we will do this mode as 'setup' to make user add card

compact mesa Nov 9, 2023, 4:41 PM

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Ok then just call update subscription to change the default_payment_method: https://stripe.com/docs/api/subscriptions/update#update_subscription-default_payment_method

Stripe API reference – Update a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

old drum Nov 9, 2023, 4:42 PM

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in the success_url end point, we're making it as default payment method

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is it good enough or not?

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I still need to update subscription's default_payment_method or not?

compact mesa Nov 9, 2023, 4:46 PM

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If you do the above that's fine

old drum Nov 9, 2023, 4:46 PM

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thanks

compact mesa Nov 9, 2023, 4:46 PM

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The default payment method on the subscription object always takes precedent though

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So if default payment method is set on the subscription level, and you update it on the customer's invoice settings, then the one on the subscription will still be used.

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Please just read the link I sent you

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It explains all of this

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#1172209072888619048 message

hexed flaxBOT Nov 9, 2023, 4:47 PM

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old drum Nov 9, 2023, 4:48 PM

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yeah, we're not adding subscription's default_payment_method

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so maybe if I update deafult payment method for stripe customer, as I guess it's enough

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so asking you double chekc

indigo dagger Nov 9, 2023, 4:48 PM

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bugkiller-subscription-cancellation

compact mesa Nov 9, 2023, 4:49 PM

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Yeah but recommend examining some of your subscription objects to make sure it's not set at the subscription level

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If you use checkout in subscription mode, it's automatically set

old drum Nov 9, 2023, 5:02 PM

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ok, first now testing for the subscription cancellation stuff I asked at first. (to decide if subscription is cancelled by user or cancelled by payment failure)

#bugkiller-subscription-cancellation