#isatanis
tacit vector
Hello
reef verge
hey there
tacit vector
Can you provide the Customer ID from your trialing test screenshot above?
tacit vector
Thanks, looking
spare hullBOT
reef verge
Did you find anything?
past quarry
Hi stepping in here as Bismarck has to step out
One moment
Ok I heard back from the team. So the issue is that you can only upgrade to a price that's of the same currency as the current price. Your customer portal configuration only has USD prices as available options to upgrade. You need a GBP price in there
reef verge
Yes, I thought that and already added the gbp prices. But still no luck. you can see the test product ids and screenshots below:
prod_NzSdGSMbruXsev
prod_NzTuMT28jeo1HS
past quarry
No problem
reef verge
I have one more question. is it possible to add promo code from customer portal to existing subscription like below?
past quarry
Yup again a billing portal configuration update: https://stripe.com/docs/api/customer_portal/configurations/update#update_portal_configuration-features-subscription_update-default_allowed_updates
reef verge
cool. but I'm using the portal configuration from stripe dashboard. I've enabled the promotion code under the subscription section but it didn't work I think. I can see promo code field when I change the plan but not for the current plan.
you can check the customer portal here https://checkout.commented.io/p/session/test_YWNjdF8xTkJ5SXhFY3hxZFJLOU1wLF9PeVh1cEhZbXpPdEFUMlphNWhlQnJtZ1l0NHJUYzB00100aajpsPOD