bahaminabbasi | Stripe Developers | Page 1

devout crestBOT Nov 9, 2023, 7:44 AM

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brazen kiln Nov 9, 2023, 7:46 AM

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hello! We don't support such detailed customization of payment retries I'm afraid

daring halo Nov 9, 2023, 7:47 AM

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thanks for your answer, is it possible to disable retries altogether then?

brazen kiln Nov 9, 2023, 7:48 AM

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yep, that's possible - you should be able to disable retries altogether here : https://dashboard.stripe.com/settings/billing/automatic

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

daring halo Nov 9, 2023, 7:48 AM

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ok let me check that, thanks

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ok so I removed all the Retry schedule
options ( 1 day, 7 day...)
and the Subscription status as past due.
does this mean that stirpe will go on collecting payments for the upcoming invoices?

brazen kiln Nov 9, 2023, 7:53 AM

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it'll attempt collection once, but shouldn't retry

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in case you haven't seen this yet, you can use test clocks to mimic the passing of time : https://stripe.com/docs/billing/testing/test-clocks

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

daring halo Nov 9, 2023, 7:54 AM

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Yes i am using test clock, in the previous link I was able to disable retries for the live mode. does these changes also happen in the test mode?

brazen kiln Nov 9, 2023, 7:54 AM

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it should, you can try and see

#bahaminabbasi