Sophia123

[ocean halo]

hello! can you explain what's the behaviour you're expecting?

[neon prairie]

I expect to see a new payment method Link

[ocean halo]

If you're logged into Link, and you add a new card, that'll be a Link PaymentMethod. If you're not logged into Link and you add a new card, then it won't be a Link PaymentMethod

[neon prairie]

In the screenshots you can see that I am logged in to the Link. This is the issue, sometimes it works correctly, and sometimes a Card is added instead of a Link, I'm logged in in both cases

[ocean halo]

I'd suggest that you take a screen recording that shows the issue where you're logged into Link, but a Card is added instead of a Link object and provide the corresponding PaymentMethod id

without a screen recording of the issue to understand what happened it's going to be very difficult for us to understand what happened

https://support.stripe.com/contact/email - you can write in here and attach the screen recording once you have that

[neon prairie]

I'll attach the recording now

pm_1OAS1s2eAB6s7U3SrpXyqJCg

[ocean halo]

can you write in via email (https://support.stripe.com/contact/email ) and include the screen recording there?

[neon prairie]

Yes