britt-checkout-connectblocklink | Stripe Developers | Page 1

frozen cosmosBOT Nov 8, 2023, 10:51 PM

#

calm widget Nov 8, 2023, 10:51 PM

#

@weak hemlock can you share an exact Checkout Session id?

#

britt-checkout-connectblocklink

weak hemlock Nov 8, 2023, 10:51 PM

#

https://checkout.stripe.com/c/pay/cs_live_b1fDtnA8fXtjlM1zIpwXWVfFStQSrhyUtul2g91dF16ZYW8KoG6pdTmE9w#fid2cGd2ZndsdXFsamtQa2x0cGBrYHZ2QGtkZ2lgYSc%2FY2RpdmApJ3Zxd2x1YERmZmpwa3EnPydkZmZxWjRLYzd1R0dnclZkfDFuV1InKSdkdWxOYHwnPyd1blppbHNgWmAyZDJSYlB8aUFEd2h1dE5BfFw2SUZhMDU1NFI0dFBmfzAnKSdjd2poVmB3c2B3Jz9xd3BgKSdpZHxqcHFRfHVgJz8naHBpcWxabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

#

cs_live_b1fDtnA8fXtjlM1zIpwXWVfFStQSrhyUtul2g91dF16ZYW8KoG6pdTmE9w#fid2cGd2ZndsdXFsamtQa2x0cGBrYHZ2QGtkZ2lgYSc%2FY2RpdmApJ3Zxd2x1YERmZmpwa3EnPydkZmZxWjRLYzd1R0dnclZkfDFuV1InKSdkdWxOYHwnPyd1blppbHNgWmAyZDJSYlB8aUFEd2h1dE5BfFw2SUZhMDU1NFI0dFBmfzAnKSdjd2poVmB3c2B3Jz9xd3BgKSdpZHxqcHFRfHVgJz8naHBpcWxabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

calm widget Nov 8, 2023, 10:54 PM

#

@weak hemlock if you visit https://dashboard.stripe.com/settings/link what do you see for the first section?

weak hemlock Nov 8, 2023, 10:55 PM

#

Screen_Shot_2023-11-08_at_4.55.14_PM.png

#

For checkout, if I click the following link for the platform, I see this:

#

Screen_Shot_2023-11-08_at_4.56.33_PM.png

#

the status is "Turn on" which I assume means off currently

calm widget Nov 8, 2023, 10:57 PM

#

yeah that second picture is not relevant, the first one is what I'm after. Has it always been off or did you just turn it off?

weak hemlock Nov 8, 2023, 10:57 PM

#

It has always been off

calm widget Nov 8, 2023, 10:58 PM

#

okay so that connected account has it on unfortunately

#

and there's no way that I know of for you to control this for them in that specific case

weak hemlock Nov 8, 2023, 10:59 PM

#

Well, I'm looking at the connected account too. It shows that it is "Inherit default (Blocked)"

#

Then we turned it to "Off" on the connected

calm widget Nov 8, 2023, 11:00 PM

#

yeah sorry, this is just really really hard

#

there are many many settings and edge-cases. What you're looking at is mostly unrelated

#

That connected account has that "slider" on for your first picture. It overrides your preference because it's their account and they have full control over this

weak hemlock Nov 8, 2023, 11:01 PM

#

This is the connected account's settings right now

Screen_Shot_2023-11-08_at_5.00.59_PM.png

#

Ah, that first picture was MY account, not the connected account

#

haha, this is confusing I admit.

calm widget Nov 8, 2023, 11:03 PM

#

that first picture is your platform, it applies to you and connected account that you own. Sadly in this case you don't "own" that connected account. It's a Standard account connected via OAuth and so they have their own setting for this adn you can't really control it that I know of

But Link will act as a "normal card" in this flow

weak hemlock Nov 8, 2023, 11:04 PM

#

Wait, I thought I can see her settings?

Screen_Shot_2023-11-08_at_5.04.27_PM.png

#

AIEA is the conencted account. And I can see and change her payment methods via connect.

calm widget Nov 8, 2023, 11:05 PM

#

you're looking at the wrong place 🙂

weak hemlock Nov 8, 2023, 11:05 PM

#

interesting

calm widget Nov 8, 2023, 11:05 PM

#

the picture you just posted is the same as your second picture right?

#

It's not the same as your first picture

weak hemlock Nov 8, 2023, 11:06 PM

#

Correct!

calm widget Nov 8, 2023, 11:06 PM

#

Your first picture is https://dashboard.stripe.com/settings/link
And you can't view that on the connected account. It's their account, they control it. This is all... super complex (and that's my job to understand it 😅 )

weak hemlock Nov 8, 2023, 11:06 PM

#

I see!!!

#

Okay... so this is an edge case for Link only I'm guessing

calm widget Nov 8, 2023, 11:08 PM

#

correct

weak hemlock Nov 8, 2023, 11:08 PM

#

Okay, we will get our connected account to visit that link and check it out 🙂

calm widget Nov 8, 2023, 11:09 PM

#

to be clear: you really should keep Link

weak hemlock Nov 8, 2023, 11:10 PM

#

We also had something else happen... that is difficult to understand. We lost google pay on our checkout session somehow.

calm widget Nov 8, 2023, 11:10 PM

#

obviously I am biased because I work for Stripe, but still I genuinely believe this is incredibly valuable to offer Link. It's a really simple Checkout experience and it makes returning customers way more likely to convert

weak hemlock Nov 8, 2023, 11:11 PM

#

We changed the connected account config from "Off" to "Blocked" and lost google pay--that is atleast what we obsevered.

calm widget Nov 8, 2023, 11:11 PM

#

I see Google Pay on that URL

weak hemlock Nov 8, 2023, 11:12 PM

#

Interesting. Why don't I or anyone else? ha

calm widget Nov 8, 2023, 11:12 PM

#

#

What do you see on this page: https://stripe.com/docs/stripe-js/elements/payment-request-button

weak hemlock Nov 8, 2023, 11:13 PM

#

Screen_Shot_2023-11-08_at_5.12.58_PM.png

calm widget Nov 8, 2023, 11:13 PM

#

yeah okay so see it's not Checkout, it's your computer

#

Either you don't have Google Pay working, or you are logged into Link already, or you hit some of the 20 edge-cases that can make Chrome not show Google Pay. The most common one is that they have some "rate limiting" logic internally where they skip Google Pay sometimes

#

What I often recommend is

Clear all cookies/local storage (to reset Link)
Reboot
Try that docs page again
Until you see Google Pay in that Docs page, it's purely a local computer/device configuration issue

weak hemlock Nov 8, 2023, 11:14 PM

#

Ah, we logged into link then logged out

#

I guess it's still somehow lingering

calm widget Nov 8, 2023, 11:15 PM

#

yeah it can be... super annoying

#

I mean as a real consumer it's awesome and makes checking out easy (I use it a lot myself) but when debugging as a developer damn

weak hemlock Nov 8, 2023, 11:18 PM

#

Okay, thanks. I'll have to check with the connected account

#britt-checkout-connectblocklink