pbenii-account-support | Stripe Developers | Page 1

trim lightBOT Nov 8, 2023, 8:55 PM

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thorny jacinth Nov 8, 2023, 8:55 PM

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Are you having issues integrating this as a developer, or using this as a customer?

bronze mason Nov 8, 2023, 8:56 PM

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as a developer, cause the payout will be paused in two days if I do not identify myself

thorny jacinth Nov 8, 2023, 8:58 PM

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What exactly are you having issues with?

bronze mason Nov 8, 2023, 8:59 PM

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I took all of the pictures, and it said it was successful, but then if I click the button below, it says they were unable to identify me, and I get a notification too in my emails

thorny jacinth Nov 8, 2023, 9:02 PM

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Ok it sounds like you're having issues verifying your own account identity details, and for help with that you'll need to speak with support: https://support.stripe.com/contact

bronze mason Nov 8, 2023, 9:02 PM

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Okay, thank you!

#pbenii-account-support