mortis188-account-support

[near gazelle]

@indigo mesa do you have a developer integration question i can help with, or only issues with setting up your account?

For help setting up your account please work with our support team: https://support.stripe.com/contact

[indigo mesa]

i have set up my account for a while and i was good until today that a message came through that i completed but i can't recieve payments in my website still.

in a few words i have setted up my account but now in every order i get the payment declines

[brisk carbon]

@indigo mesa I haven't resolved it yet. I just went to the settings section and entered my full name; this field was empty in my case. I also re-uploaded my identification document. I hope this resolves it. I'll know by tomorrow. My other alternative is to send an email to the support team

[indigo mesa]

In my case was missing Identification , that i uploaded already.

[indigo mesa]

Good man thanks for your answer. If you solve this earlier please inform if you can. Thanks in advance

[inland heron]

:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[brisk carbon]

No worries. Good luck to both of us