#junaid_abbasi999-receipt-branding-obo

1 messages · Page 1 of 1 (latest)

tidal aspenBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

untold wharf
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Can you explain more what you mean to achieve here?

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what do you mean by receipt on behalf of?

vital star
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the receipt that the customer get when they are charges on my platform, using this https://stripe.com/docs/api/payment_intents/create I put a receipt_email property, which will send a receipt to the account. I want that receipt to show that it is comming from the connect account that is mentioned as a destination in the above api call

untold wharf
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Can you share an example payment intent ID?

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Are you using on_behalf_of already?

vital star
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wait

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Yes i am

untold wharf
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That should already identify the connected account as the settlement merchant, then

vital star
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pi_3OAIKNCbKxPFheRp0okRF9C9

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??

untold wharf
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Looking at this, I do see the on_behalf_of set at creation

vital star
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I get this here

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no mentions of connected account

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will it show when i am on test mode?

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I just wrote the description to mention something about the connected accout but I can't achieve what i want from this

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??

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@untold wharf waiting...

untold wharf
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This behaviour is available, but not by default. Can you please write in to our support team asking for connected account branding on your on_behalf_of payments?

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If you do that right now and mention my username, let me know and i can go find your support case to get it pointed in the right direction

vital star
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hey i am on chat with them

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with the support team

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they are asking the same stuff may be if you could have a look at that it will be helpfull

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@untold wharf waiting for. you

untold wharf
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Taking a look for this

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I don't see any new cases yet

untold wharf
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junaid_abbasi999-receipt-branding-obo

tidal aspenBOT