#novajay2415-portal-prorations
tawdry pecan
nova sedge
How can we disable proration for our subscriptions from the Dashboard?
Proration in what context? Prorations should only apply when changes are made to the subscription.
Do you have any examples you can share of behaviour you did not expect?
worn aurora
We want to turn off proration entirely. How do we go about doing that?
We just want the subscription to come out once a month so if they increase or decrease their monthly payment it will take out their current subscription payment on the day the cycle renews.
nova sedge
How are you increasing or decreasing those monthly payments?
Proration is not a "sticky" setting on a subscription, its a property of the change request you make to update a subscription
Any request you make to modify a subscription can have prorations or not, depending on whether you set proration_behavior
worn aurora
Our set up is that the user can use the Stripe portal to change their subscription amount increasing in $100 dollar intervals because the product is for $100 and the quantity is set from 1 - 25. We won't be changing their subscription, we are not doing a custom flow we are only doing payment links and webhooks. Is it possible to turn off proration with the set up that we have?
We are using Stripe checkout and payment links. No custom flow.
nova sedge
Gotcha, then you want to make sure your portal configuration has proration behaviour set to none for the subscription update feature:
https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-proration_behavior
If i recall correctly you can also set this in your dashboard setings for the default portal config
worn aurora
Thank you so much! Checking out the link right now.
nova sedge
NP!