#waleed.bin.khalid
willow fernBOT
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- waleed.bin.khalid-account-support, 3 hours ago, 5 messages
- waleed.bin.khalid-account-support, 5 days ago, 3 messages
stable stag
hi
quiet oar
Hello
stable stag
hope you are doing well
quiet oar
You are using the Payment Request Button here?
stable stag
correct
for apple/google pay I am using payment request button
In my website I wanted to get amount from users in desire currency they want but on backend while creating transaction I am using usd always after converting currency amount to dollar
quiet oar
Okay then yes you can show a different currency and it won't error, but you will want to be transparent with your customers so they aren't confused
stable stag
yeah thats why on payment button we pass the exact currency they select and amount as well
but on backend we are creating payment intent in dollar always
quiet oar
Yeah so as I noted that is technically fine, but can lead to customer confusion
stable stag
yeah that is client's requirement
yesterday it was working fine but today in our demo when user select different currencies transaction got declined
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client use same card while payment with card and it works
but not working with apple pay
quiet oar
That card was declined by the bank with a do_not_honor decline
So it doesn't have to do with the integration
The card holder would have to reach out to the bank for more information on why they declined
stable stag
but why that card is not decline when he use same card in card payment ??
quiet oar
Because the bank didn't decline that payment attempt. The card vs. Apple Pay has nothing to do with it here.
The bank doesn't even see that it was Apple Pay. That is just a method of tokenizing card details.
stable stag
yeah its confusing for me to ask client to reach out to there bank on this. they said same card card works for card payments and did not work for apple pay
quiet oar
This is a totally normal thing with payment processing. Declines come from the issuing bank. They are the ones that decided to decline the charge, not us. The integration has nothing to do with it here.
stable stag
okay
One last thing client was able to pay in dollars using apply pay but when they select another currency using apple pay
willow fernBOT
stable stag
card goes decline